Pure-agent consistency
One receptionist follows your approved playbook 24/7, without sick days, hold queues, or off-script improvising.
Canadian AI Reception
Choose an industry
Pick your industry. Hear a real call.
Always answered
Same receptionist every time
Transcript + recording
Warm transfer to your team
Backup records, texts, and delivers on recovery
Reliability
Your line is always answered.
Even if our own systems go down, calls fail over instantly to a Twilio-hosted backup that takes a message and texts your team. The recording is delivered the moment CrewAnswer recovers.
Every answered call has a transcript and recording, backed by daily backups, Canadian numbers and area codes, and CASL/PIPEDA-aware operations.
Security at rest is described by mechanism: app-layer AES-256-GCM field encryption, per-tenant KMS-wrapped DEKs, client-side-encrypted recordings, crypto-shred deletion, a data-access audit trail, and instant break-glass key-disable. This is not a certification claim.
Read the reliability termsWhy CrewAnswer
Every caller gets your best receptionist.
CrewAnswer sells the standard of the call: consistent handling, complete proof, and an urgent path back to your own team.
Proof on every call
Each handled call leaves a transcript, recording, structured summary, disposition, and captured fields.
Your own on-call team
Urgent callers warm-transfer to the people you choose. CrewAnswer is a receptionist, not a call centre.
Security mechanisms
AES-256-GCM field encryption, per-tenant KMS-wrapped keys, encrypted recordings, crypto-shred deletion, access audit, and break-glass disable. This is a mechanism claim, not a certification.
Live in about 15 minutes
CrewAnswer drafts the first playbook from your website, then gives you a free live test call before payment.
Local trust posture
Canadian numbers and area codes, CASL/PIPEDA-aware operations, and full subprocessor disclosure.
AI Receptionist
Help & supportCall History
This month
101
AI receptionist calls
59
New leads
13
Existing customers
59
Spam / blocked
Filters:Any statusAny dispositionAny priorityAny actionShow blocked calls
Calls this month
July 01, 2026 - July 08, 2026
1
2
3
4
5
6
7
8
Existing clientNew leadOther
Actions taken
84%
Booked or routed 32Needs callback 18Escalated 9
Make one-click assignments once the call summary is approved.
Call log
Search transcriptsDownload CSV
TimeCallerPhoneStatusDispositionPriority
7/8/26, 7:44 PMTrudy Daniels(416) 555-0143New leadBusinessUrgent
7/8/26, 12:48 PMDerek Miles(905) 123-4547ClientBookingNormal
7/8/26, 10:18 AMHala Singh(647) 555-0199New leadServiceHigh
AI summary
Emergency plumbing request
Caller has an active basement leak, wants same-day help, and approved a callback within 15 minutes.
Next action: route to on-call ownerCaptured: address, urgency, callback numberCRM status: ready for review
Product features
Pick a voice that fits your brand.
Clara
Warm and brisk
Trades and home-service calls that need clear next steps.
Owen
Energetic and direct
IT and MSP triage that stays organized without sounding rushed.
Theo
Calm and measured
Law-firm intake with precise wording and a lower register.
Maya
Bright front desk
Clinic administration with upbeat, efficient caller handling.
Noor
Soft-spoken and precise
Careful detail confirmation with simple bilingual handoff wording.
June
Mature and reassuring
After-hours and emergency calls that need steady next steps.
Call playbooks
A playbook for every caller.
Qualified leads
Screen new callers and send a clean callback note.
Existing clients
Recognize repeat callers and route them to the right owner.
Unknown callers
A few safe questions, then book, route, or review.
Connect your systems
Works with the tools you already use.
Twilio
Email
Calendar
CRM
Slack
Zapier
Connections are mapped during setup.
Pricing
Pricing comes after the call standard.
You buy completed calls, not minutes. Included calls and owner-set overage caps keep the ceiling visible; month-to-month terms keep the renewal earned.
Starter
50 included calls
For a single-line business that cannot afford a missed call.
$95/mo
$2.40 per overage call after included calls.
Start Starter- 1 concurrent call
- 3 seats
- 1 number
- 1 active playbook
Basic
150 included calls
For teams with multiple numbers, call paths, and reviewers.
$270/mo
$2.30 per overage call after included calls.
Start Basic- 2 concurrent calls
- 10 seats
- 3 numbers
- 5 active playbooks
Pro
500 included calls
For higher-volume coverage with more playbooks, seats, and numbers.
$800/mo
$2.10 per overage call after included calls.
Start Pro- 4 concurrent calls
- Unlimited seats
- 10 numbers
- Unlimited active playbooks
All plans include
Approved script setup
Call summaries
Transcript + recording
Fallback routing
Review dashboard
Canadian number setup
Free live test call
Cancel before renewal
Owner-adjustable overage cap
Custom / Enterprise
For volumes above the published plans, use the talk-to-us path for a manual quote with the same billing controls.
Optional Guided Setup is $499 one-time for teams that want hands-on call-flow mapping.
Talk to usBilling basics
No contract
No setup fee required
No per-minute charges
All sales final
Questions
Questions you might have
Can CrewAnswer answer Canadian business numbers?
Yes. Forward your existing number or get a new Canadian line during setup.
Does the AI replace my staff?
No. It handles routine intake and sends urgent callers to your team.
Can I control the script?
Yes. Your receptionist follows your approved wording and questions.
Does it integrate with my CRM?
Yes. Calendar and CRM connections are mapped during setup.
Can callers ask for a person?
Yes. Callers can always be routed to a callback or an on-call person.
What happens after a call?
Your team gets the summary, transcript, and recommended next action.
How does pricing work?
Pick a monthly US$ plan, add a card at signup, and change month to month. There is no free trial, contract, required setup fee, or per-minute charge.
What is a billable call?
A call is billable when the agent answers and the caller stays at least 10 seconds after the greeting or the agent takes a tool action. Spam, short hangups, degraded calls, and onboarding test calls are not billed.
What if I go over my included calls?
Overage is per answered call, with a default monthly cap that the owner can adjust. Custom and enterprise volumes can use the talk-to-us path.
Can we start small?
Yes. One call flow, one script — then expand when it's stable.
Talk to us
Need custom volume or rollout help?
Send a setup request for enterprise volume, regulated workflows, or hands-on launch support.